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Privacy
and Security Policy.
All information submitted to NZVIDEO.co.nz is processed and stored
using secure socket layer (SSL) software, which is among the best
software available for secure transactions. SSL encrypts all of
your personal information so that it cannot be read as the information
travels on the Internet. Our shopping cart payment gateways are
fully secure with payments processed by paypal.com.
As an alternative, you can always fax your order to us on +647 5750720
New Zealand is a world leader in comprehensive privacy law and New Zealand
Video Productions Ltd is bound by and abides by the New Zealand
Privacy Act (1993). New Zealand
Video Productions Ltd is committed to maintaining
your privacy and ensuring all information collected will only be
used for New Zealand
Video Productions business purposes. New Zealand
Video Productions has appointed a Privacy Officer who is legally responsible
to ensure full compliance with the Privacy
Act. That person can be contacted at pete@nzvideo.co.nz.
Guarantee.
All our products carry
guaranteed. It's your assurance of quality and lasting satisacation.
If for any reason you are not satisfied with your purchase, please
advise us by e-mail. You must return the goods together with your
receipt within 30 days of invoice to enable us to process a refund.
Unfortunately delivery and handling charges are not refundable.
For any queries, please e-mail order@nzvideo.co.nz
or phone New Zealand
Video Productions on +647 575 7727. New Zealand
Video Productions will not accept partial returns nor will it
issue partial refunds. You must return the entire order, not part
of it, to receive a refund.
Returns:
To return your product, use the reverse side of your invoice to
let us know why you decided to return your item(s) and your desired
resolution (replacement, refund, or exchange) for each item. Please
address your package to
New Zealand
Video Productions,
P.O. Box 11411,
Papamoa,
Tauranga,
New Zealand.
For your protection, we strongly
recommend that you return your order by insured mail and save the
receipt for your records. New Zealand
Video Productions is not responsible
for lost return shipments. All refunds will be credited in US Dollars.
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